Please visit our size specification links. They give detail of each size and their fit for each item. If you still are unsure, then give us a shout. Returns are a thing at dalebrisby.com! But they are expensive & time consuming on both ends. So ask questions.
American Hats are not exchangeable or refundable!
Dale Brisby's Rodeo Time items (shirts & caps & apparel only) may be returned for exchange, based on the following:
- Items must be in new condition – unwashed, unworn, unaltered, makeup free, deodorant free, smoke free, stain free.
- All sale items are final.
- Merchandise must be postmarked within 14 days of the confirmed delivery date shown on your order’s tracking number .
- Please include original receipt and provide information for a return (if you swaping a size/color)
- Return To:
P.O. Box 325
Newcastle, TX 76372
- You will be responsible for paying for your own shipping costs for returning your item.
- Buyer assumes all return/exchange shipping costs... unless Dalebrisby.com made a packing mistake.
- If there is an error with your purchase please let us know with in 5 days of receipt. While we're human and can't possibly guarantee perfection (especially when we're packing a zillion orders), we can guarantee that you matter to us.
Any questions? Please visit the Dear Dale page!